privacy policy

W1 Performance Ltd is committed to protecting your personal information and ensuring transparency in how we handle your data. Learn more about how we collect, use, and safeguard your information.

Introduction

W1 Performance Ltd("we", "our", "us") is committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data when you visit our website, interact with us, or use our services. We comply with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following personal data about you:

  • Personal Information: Name, email address, phone number, postal address, and any other details you provide through forms on our website.
  • Health Data: Information related to your fitness goals, medical history, and current health status, provided by you in connection with our personal training services.
  • Payment Details: When making purchases or payments for services, we may collect payment information.
  • Technical Information: Details of your visits to our website, including IP address, browser type, location data, and traffic data collected via cookies.

2. How We Use Your Data

We use the data we collect for the following purposes:

  • Service Delivery: To provide you with the personal training services you have requested, including creating personalised fitness programs.
  • Communication: To contact you regarding bookings, appointments, or to respond to your inquiries.
  • Marketing: To send you updates about our services, promotions, or relevant content that may interest you, if you have opted to receive such information.
  • Website Improvement: To analyse and improve our website’s functionality and user experience.
  • Compliance: To comply with any legal obligations, including regulatory requirements related to health data and fitness services.

3. Legal Basis for Processing Your Data

We will only process your personal data where we have a legal basis to do so, including:

  • Your consent, where you have given it (e.g., for marketing communications).
  • The performance of a contract with you (e.g., providing personal training services).
  • Compliance with a legal obligation.
  • Our legitimate interests in operating and improving our business.

4. How We Share Your Data

We will not share your personal data with third parties unless:

  • It is necessary to provide the services you requested (e.g., payment processors).
  • We are legally required to do so (e.g., to comply with law enforcement).
  • You have given your explicit consent.

5. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For health data, we may retain records for as long as necessary to provide ongoing services and for legal compliance.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data when it is no longer necessary for us to hold it.
  • Restriction: Request to restrict the processing of your personal data in certain circumstances.
  • Objection: Object to the processing of your data for direct marketing purposes.
  • Data Portability: Request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at [contact email].

7. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check back regularly to stay informed of updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

‍

[Your Business Name]

[Business Address]

[Contact Email]